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Why Your Dealership Should Offer Lease Excess Wear and Tear Protection

cars in a showroom

Leasing continues to grow in popularity, offering drivers the ability to drive newer vehicles more frequently, and the convenience of returning a vehicle once the lease term ends. But for many potential lessees, one major concern lingers: unexpected charges at lease-end.

That’s where Lease Excess Wear and Tear Protection comes in.

This F&I product protects both your customers and your dealership by eliminating one of the top lease concerns: excess wear and tear fees. By offering this protection, your dealership positions itself as a true advocate for customer satisfaction and long-term loyalty.

Why It Matters to Dealerships

  1. Boost Lease Penetration Rates Customers are more likely to lease when they feel confident, they won’t face surprise costs at the end. This product removes one of the most common objections to leasing, making it easier for your team to close deals.
  2. Enhance Customer Satisfaction The lease turn-in process can be a major stress point for customers. When they’re hit with fees for minor damages – scratches, stains, dents, etc., it can sour their entire dealership experience. Worry-free lease protection ensures they drive away (and return) happy.
  3. Drive Repeat Business A positive lease-end experience increases the likelihood that customers will lease again – from you. This product helps you build relationships based on trust and transparency.
  4. Maximize F&I Profitability Lease Excess Wear and Tear protection adds value to your F&I offerings, giving your dealership another high-appeal product to present. It’s a low-cost investment for customers, with a high perceived value and real financial benefit.

What It Covers

This protection offers coverage for common lease-end charges associated with:

  • Chipped paint and scratches
  • Chipped windshield or windows
  • Damaged wheels
  • Exterior dents and dings
  • Damaged headlamps, rear lamps, lenses, and fog lights
  • Interior stains

These are the types of issues that happen in everyday driving – and they can add up quickly. Without coverage, your customers could face hundreds, even thousands, in end-of-lease charges.

Offer Peace of Mind with Every Lease

Lease Excess Wear and Tear protection isn’t just another product – it’s a promise of confidence. It’s a solution that makes your leasing program more attractive and competitive, while also reinforcing your dealership’s commitment to customer care. Make your lease experience as stress-free as driving a new car should feel.

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